Frequently Asked Questions

Shipping

Do you do same day delivery?

Yes. Same day delivery only applies to orders within Uyo.

How long does it take for me to receive my order in Uyo?

6 hours maximum depending on the kind of items in your order. Orders that contain items that need to be prepared typically takes longer.

How long does it take for me to receive my order outside Uyo but within Nigeria?

1 – 10 working days depending on your location within Nigeria.

Payments

What payment methods do you accept on your website?

Direct Bank Transfer, Wallet & Debit Card Payments using Flutterwave.

What payment methods do you accept instore?

In our stores, you can make payment using cash, bank transfer or with your debit card using Flutterwave.

Returns

Do you accept returns?

Yes we do. Items must be returned within 24 hours max.

How long will it take for me to get a refund for an item I returned?

On or before the expiration of 7 working days.

Do I get my complete funds when I make a return & ask for a refund?

Yes you get your complete funds excluding shipping fees you were charged for the item.